> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truu.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Enroll Your Phone

> This guide provides a step-by-step tutorial on how to enroll on your Mobile device enrolled with TruU.

# **Option 1: Enroll directly in TruU Mobile app**

1. Launch the app and press **Continue**

<img src="https://mintcdn.com/truu-2/L38yxuvvUa8uAW5I/images/docs/1e9045dfde2640129f87c56cb0baa538e30d02d0ff51f1124c1ce99fd6f7c755-image.png?fit=max&auto=format&n=L38yxuvvUa8uAW5I&q=85&s=263f101e5cd896338d506f12d540a4b3" alt="" width="1206" height="2622" data-path="images/docs/1e9045dfde2640129f87c56cb0baa538e30d02d0ff51f1124c1ce99fd6f7c755-image.png" />

2. Enter your company name and click **Submit**

   <img src="https://mintcdn.com/truu-2/rjjBxA7Z_Wk_-34G/images/docs/e9f759492d007f8edcf4dedcad053a90e486e7cf7ffed0085a360678b5316563-image.png?fit=max&auto=format&n=rjjBxA7Z_Wk_-34G&q=85&s=b58eaa5332977771fe70ad80f36644e9" alt="" width="1206" height="2622" data-path="images/docs/e9f759492d007f8edcf4dedcad053a90e486e7cf7ffed0085a360678b5316563-image.png" />

3. Enter your *email address* and click **Continue**

   <img src="https://mintcdn.com/truu-2/m22YLP0oXSNG0U3O/images/docs/6d11821ab3230368ead6c620f1dd2ba3eb9add87b1fe9099cfc5f90e6b7447f7-image.png?fit=max&auto=format&n=m22YLP0oXSNG0U3O&q=85&s=c13995787d1a2f9c242c2530004046b6" alt="" width="1206" height="2622" data-path="images/docs/6d11821ab3230368ead6c620f1dd2ba3eb9add87b1fe9099cfc5f90e6b7447f7-image.png" />

**NOTE**: if your organization has set up a second Knowledge factor for User Identification, you will be prompted to input that identifier here. In this case, you see the user enrolling being prompted to enter their personal cell phone number as their identifier, then click **Submit**:

<img src="https://mintcdn.com/truu-2/YlfY4z_3_-uDkBaP/images/docs/55fc3951dcad820aa4f1fcbe64be687603f547c3da29a8fb7844b38611a50fd6-image.png?fit=max&auto=format&n=YlfY4z_3_-uDkBaP&q=85&s=c47cad7b691d2f6b871cebe398668f80" alt="" width="1206" height="2622" data-path="images/docs/55fc3951dcad820aa4f1fcbe64be687603f547c3da29a8fb7844b38611a50fd6-image.png" />

4. Click on **Email Me** to receive the magic link to your email or **Text Me** to receive the magic link to your phone number

   <img src="https://mintcdn.com/truu-2/rjjBxA7Z_Wk_-34G/images/docs/e99f13bb0b2582d58b3232bbe28b02ae5a66d3da5f475e62d31b95b89b6b8154-image.png?fit=max&auto=format&n=rjjBxA7Z_Wk_-34G&q=85&s=72284021ea081efdaa58901e7af7aeac" alt="" width="1206" height="2622" data-path="images/docs/e99f13bb0b2582d58b3232bbe28b02ae5a66d3da5f475e62d31b95b89b6b8154-image.png" />

5. Open the email on your device and paste the **Enrollment Code** or click the **Enroll** button seen below OR enter/auto populate the **Enrollment Code** into the text box when receiving an SMS. Then, click **Submit**

   1. **NOTE**: You can also copy and paste the code from your email into the TruU App

<img src="https://mintcdn.com/truu-2/E6hYbyLPrBHWbQ3m/images/docs/c95eb38a6ed55b01ce40434f1f442b5c6f92ffe544082408f74a65c75d9dfeae-image.png?fit=max&auto=format&n=E6hYbyLPrBHWbQ3m&q=85&s=34b503cb77be7966e9ac063bfe30431d" alt="" width="1206" height="2622" data-path="images/docs/c95eb38a6ed55b01ce40434f1f442b5c6f92ffe544082408f74a65c75d9dfeae-image.png" />

<img src="https://mintcdn.com/truu-2/rjjBxA7Z_Wk_-34G/images/docs/ee21e8b1762b7959b583b9f5826c8f2d55fe8f7aeabecde2c1a1ac489908fdef-image.png?fit=max&auto=format&n=rjjBxA7Z_Wk_-34G&q=85&s=ae74881788244139855b102361547814" alt="" width="1206" height="2622" data-path="images/docs/ee21e8b1762b7959b583b9f5826c8f2d55fe8f7aeabecde2c1a1ac489908fdef-image.png" />

6. Create an 8-digit TruU PIN then confirm that very PIN for the TruU App

<img src="https://mintcdn.com/truu-2/m22YLP0oXSNG0U3O/images/docs/744e3f78baf811fa9eb630b70b1d6cc8637b1e52df35bc4be5d849ee83b5ad33-image.png?fit=max&auto=format&n=m22YLP0oXSNG0U3O&q=85&s=016f2f90e682b9289f9b7dfa5fce4047" alt="" width="866" height="1784" data-path="images/docs/744e3f78baf811fa9eb630b70b1d6cc8637b1e52df35bc4be5d849ee83b5ad33-image.png" />

7. You will then be presented the opportunity to **Enable Biometrics**.

   <img src="https://mintcdn.com/truu-2/jMF4bYA9yOA_2TKv/images/docs/33f0f303f889e8a5727fbc49a1e35bb88589e18fa56a41c1f0088eca5a016d43-image.png?fit=max&auto=format&n=jMF4bYA9yOA_2TKv&q=85&s=ed8fb8e7ad07d811984e76b8f17c7a28" alt="" width="1206" height="2622" data-path="images/docs/33f0f303f889e8a5727fbc49a1e35bb88589e18fa56a41c1f0088eca5a016d43-image.png" />

   1. **NOTE**: If your organization required a **Biometric Permission Policy** to be accepted prior to enabling your Face ID/Fingerprint, you will be prompted to **Review and Accept** said policy

      <img src="https://mintcdn.com/truu-2/jMF4bYA9yOA_2TKv/images/docs/4509f38789fc0657cfe67aba157d2fc03da06765b778ea502eb4273de1e52933-image.png?fit=max&auto=format&n=jMF4bYA9yOA_2TKv&q=85&s=d4923ba68315eee6e9cc397a170e5e06" alt="" width="1900" height="1712" data-path="images/docs/4509f38789fc0657cfe67aba157d2fc03da06765b778ea502eb4273de1e52933-image.png" />

8. You will then be presented the option to **Enable Notifications**

   <img src="https://mintcdn.com/truu-2/YlfY4z_3_-uDkBaP/images/docs/65414f2b6c0a5cd53504e83a84cc49bf9f16c8b2a1a30214e3d95124c40624a8-image.png?fit=max&auto=format&n=YlfY4z_3_-uDkBaP&q=85&s=edbde01039ba0d842f961af1663dd238" alt="" width="392" height="854" data-path="images/docs/65414f2b6c0a5cd53504e83a84cc49bf9f16c8b2a1a30214e3d95124c40624a8-image.png" />

9. You will see the following screen indicating the successful enrollment with TruU. You can also confirm enrollment and information by clicking on the user icon in the top left of the homepage

<img src="https://mintcdn.com/truu-2/L38yxuvvUa8uAW5I/images/docs/1bf80ceb7c90dfac62a77d69184dbaf5af615b75b1787a01b2770fd880a5766b-image.png?fit=max&auto=format&n=L38yxuvvUa8uAW5I&q=85&s=fca59b9d5de6305bcf10fee235ec819d" alt="" width="1206" height="2622" data-path="images/docs/1bf80ceb7c90dfac62a77d69184dbaf5af615b75b1787a01b2770fd880a5766b-image.png" />

# **Option 2: Enroll through User Portal**

1. Go to your company's User Portal and click **Log in With Single Sign-On**

NOTE: You may need to enter your email address as the *User Logon Name*. Click the **Email Me** button to receive an enrollment magic link to your company email address. Press **Log in to your TruU User Portal** to proceed with the following steps

2. In the User Portal, click the **(+)** icon labeled "Enroll New Device" in the top right corner

   <img src="https://mintcdn.com/truu-2/rjjBxA7Z_Wk_-34G/images/docs/de552d691c6fefba81633febd2253228aa99ba71f629cc5f49b94aa2a2fcadce-image.png?fit=max&auto=format&n=rjjBxA7Z_Wk_-34G&q=85&s=3d3caf5516ea2d6a5ade7dcb8a4d42ad" alt="" width="1752" height="1215" data-path="images/docs/de552d691c6fefba81633febd2253228aa99ba71f629cc5f49b94aa2a2fcadce-image.png" />

3. Select **Add Device**

   <img src="https://mintcdn.com/truu-2/qCK1oWL4jNpZKJ8A/images/docs/9746e4b483b935ba7c1b9db6347ef4034c8c12e718d910354caeb8d694729389-image.png?fit=max&auto=format&n=qCK1oWL4jNpZKJ8A&q=85&s=aa79406922e6d5358607494f7d1156b9" alt="" width="1749" height="618" data-path="images/docs/9746e4b483b935ba7c1b9db6347ef4034c8c12e718d910354caeb8d694729389-image.png" />

4. Under the **Phone** header, click **Generate Enrollment QR**. You will then see a QR code displayed on your computer screen

   <img src="https://mintcdn.com/truu-2/YlfY4z_3_-uDkBaP/images/docs/549bc629e831739cc52991a89bf2a0286e7292df9c784d8ac1121207d6577e8a-image.png?fit=max&auto=format&n=YlfY4z_3_-uDkBaP&q=85&s=65d1e11a9e7be31001d43d5f569821a3" alt="" width="449" height="506" data-path="images/docs/549bc629e831739cc52991a89bf2a0286e7292df9c784d8ac1121207d6577e8a-image.png" />

   <img src="https://mintcdn.com/truu-2/0zTsJHKKI2cGP3Gv/images/docs/f97a69740c33bf3b54ae9d4c8affa9b9553e125ecf9ce626337a600dcc228511-image.png?fit=max&auto=format&n=0zTsJHKKI2cGP3Gv&q=85&s=4de227db8001adb77db66a85f8faf8b2" alt="" width="451" height="586" data-path="images/docs/f97a69740c33bf3b54ae9d4c8affa9b9553e125ecf9ce626337a600dcc228511-image.png" />

**NOTE**: If you cannot scan your QR code, click the **Can't Scan?** button below the QR code. You will be directed to a **Secure Access Code**

<img src="https://mintcdn.com/truu-2/E6hYbyLPrBHWbQ3m/images/docs/d2a6ff8575c98d45957411515fe89393ead4c55711c06409264e9c1d693fe09e-image.png?fit=max&auto=format&n=E6hYbyLPrBHWbQ3m&q=85&s=b07c2da07342d4842b16d8ad2bb415a7" alt="" width="452" height="585" data-path="images/docs/d2a6ff8575c98d45957411515fe89393ead4c55711c06409264e9c1d693fe09e-image.png" />

5. On your phone, launch the "TruU Mobile App" and select **Continue**

   <img src="https://mintcdn.com/truu-2/m22YLP0oXSNG0U3O/images/docs/814a1d9b3c8b0683070f536091ce694eec561089da322cd69de127fb56321266-image.png?fit=max&auto=format&n=m22YLP0oXSNG0U3O&q=85&s=453a3aa319f4038042cd1ba63143c8b0" alt="" width="1206" height="2622" data-path="images/docs/814a1d9b3c8b0683070f536091ce694eec561089da322cd69de127fb56321266-image.png" />

6. Select **Enrollment Code & QR Camera**

   <img src="https://mintcdn.com/truu-2/E6hYbyLPrBHWbQ3m/images/docs/cd31f04cfa1d60399c158397d1ec95027123ec509edf6095ce50c4935a9b58a7-image.png?fit=max&auto=format&n=E6hYbyLPrBHWbQ3m&q=85&s=968ff9577f3c9e4364f2bade34339ef5" alt="" width="1206" height="2622" data-path="images/docs/cd31f04cfa1d60399c158397d1ec95027123ec509edf6095ce50c4935a9b58a7-image.png" />

7. Scan the QR code displayed on your computer

8. Create your *TruU PIN*, then confirm it

<img src="https://mintcdn.com/truu-2/YlfY4z_3_-uDkBaP/images/docs/48cbc93792abd9691c302d433bbeb4d5628199478fd0408c1a5be922596fd115-8cb144a-image.jpg?fit=max&auto=format&n=YlfY4z_3_-uDkBaP&q=85&s=aab81cb7adbe0aa73499c579eeb2a86f" alt="" width="360" height="778" data-path="images/docs/48cbc93792abd9691c302d433bbeb4d5628199478fd0408c1a5be922596fd115-8cb144a-image.jpg" />

9. You will then be presented the opportunity to **Enable Biometrics**.

   <img src="https://mintcdn.com/truu-2/jMF4bYA9yOA_2TKv/images/docs/33f0f303f889e8a5727fbc49a1e35bb88589e18fa56a41c1f0088eca5a016d43-image.png?fit=max&auto=format&n=jMF4bYA9yOA_2TKv&q=85&s=ed8fb8e7ad07d811984e76b8f17c7a28" alt="" width="1206" height="2622" data-path="images/docs/33f0f303f889e8a5727fbc49a1e35bb88589e18fa56a41c1f0088eca5a016d43-image.png" />

   1. **NOTE**: If your organization required a **Biometric Permission Policy** to be accepted prior to enabling your Face ID/Fingerprint, you will be prompted to **Review and Accept** said policy

      <img src="https://mintcdn.com/truu-2/YlfY4z_3_-uDkBaP/images/docs/55814710232fd52eadce4cb2b12f53f6e3249bcd3b14c7c772c515eddbde1e9e-image.png?fit=max&auto=format&n=YlfY4z_3_-uDkBaP&q=85&s=b586a11dfbc7e02f28044efcc20e4324" alt="" width="950" height="856" data-path="images/docs/55814710232fd52eadce4cb2b12f53f6e3249bcd3b14c7c772c515eddbde1e9e-image.png" />

10. You will be directed back to the User Portal displaying your **Registered Devices** indicating successful enrollment with TruU

    <img src="https://mintcdn.com/truu-2/YlfY4z_3_-uDkBaP/images/docs/4c1188b72f83436817ead95d562a2ee5ef5e70cccc416e8dc0e1e62e2fb382bd-image.png?fit=max&auto=format&n=YlfY4z_3_-uDkBaP&q=85&s=02adac974306190cf95edb50520a0bf7" alt="" width="1754" height="601" data-path="images/docs/4c1188b72f83436817ead95d562a2ee5ef5e70cccc416e8dc0e1e62e2fb382bd-image.png" />

***

[Installing TruU Mobile Application](/docs/installing-truu-mobile-application)

[Enroll Your Phone (Contractor)](/docs/enroll-your-phone-contractor)
