> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truu.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Submitting Logs - Mobile

> In this guide, we'll explore the process of creating a report that compiles mobile device logs. These reports are essential for the TruU team, aiding them in troubleshooting and enhancing the your experience.

# **How to Submit Logs on Your Mobile Device**

1. Open the TruU Mobile App

<img src="https://mintcdn.com/truu-2/rjjBxA7Z_Wk_-34G/images/docs/f63beac0d30ae33f65cf80bbf4207056ebb15072addc707f3b385749c958ee55-image.png?fit=max&auto=format&n=rjjBxA7Z_Wk_-34G&q=85&s=e15c5a2d67f8aed5c20c02f2ac886b76" alt="" width="1206" height="2622" data-path="images/docs/f63beac0d30ae33f65cf80bbf4207056ebb15072addc707f3b385749c958ee55-image.png" />

2. Click the **Gear Icon** in the top left corner and select **Report Issue**

<img src="https://mintcdn.com/truu-2/jMF4bYA9yOA_2TKv/images/docs/3007dd40c180ec9c4a25faab681b6e23626823e1c8b52d48bbb08d2cd660a546-image.png?fit=max&auto=format&n=jMF4bYA9yOA_2TKv&q=85&s=6030c641c1631e7c54563f58c5197553" alt="" width="1206" height="2622" data-path="images/docs/3007dd40c180ec9c4a25faab681b6e23626823e1c8b52d48bbb08d2cd660a546-image.png" />

3. Provide a detailed description of the problem that you encountered in the text box below. Make sure to provide the following information:

   1. A concise description of the issue
   2. The timestamp when the issue occurred
   3. Details on whether the issue can be reproduced
   4. The type of device you are using
   5. The version of your operating system

<img src="https://mintcdn.com/truu-2/L38yxuvvUa8uAW5I/images/docs/082966820448fe7c237d75568408efcd69465e1b20e61f3df73103af8611184e-image.png?fit=max&auto=format&n=L38yxuvvUa8uAW5I&q=85&s=f630943a39d07b1df5b8f2db30e64760" alt="" width="1206" height="2622" data-path="images/docs/082966820448fe7c237d75568408efcd69465e1b20e61f3df73103af8611184e-image.png" />

***

[Passwordless Login to Apps - Mobile](/docs/passwordless-login-to-apps-mobile)

[TestFlight Installation Guide](/docs/testflight-installation-guide)