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Overview

TruU’s Frontline Access, a shared workstzation solution, delivers secure, passwordless access in environments where multiple users share the same device—such as hospitals, manufacturing floors, retail locations, and research facilities. Unlike traditional Windows authentication built for single users, Frontline Access is purpose-designed for dynamic, multi-user settings. Passwordless, identity-bound access for environments where speed, security, and accountability must coexist. Shared workstations are central to operations across healthcare, manufacturing, retail, transportation, labs, and call centers. These environments rely on fast user transitions and collaborative workflows—but traditional authentication was never designed for situations where many individuals share the same device. Password-based access introduces ambiguity, inconsistency, and risk that cannot be eliminated through training or policy alone.

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The Core Problem: Passwords Do Not Work on Shared Workstations

Single-user authentication models assume:
  • One device per person
  • Passwords are private and never shared
  • Sessions end cleanly with no lingering authentication state
Shared workstations violate each of these assumptions. A single terminal may see dozens of users per day, and speed takes priority over credential hygiene. As a result, passwords quickly become shared knowledge rather than personal credentials. Once a password is shared:
  • Individual accountability is lost
  • Compromise risk multiplies across systems
  • Authentication cannot prove identity

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Security and Operational Challenges in Shared Access Environments

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Credential Reuse and Sharing

Users routinely share passwords to avoid login delays, resulting in credentials that no longer map to a single identity. If one copy leaks, every system using it is exposed.

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Persistent Authentication Artifacts

Even after logoff, many authentication remnants can remain active:
  • Kerberos tickets
  • Browser SSO tokens
  • Saved passwords
  • Application session cookies
This allows subsequent users to inherit prior access unintentionally—sometimes invisibly.

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Weak Identity Binding

Passwords validate knowledge, not identity. In a shared workstation setting, this means:
  • You cannot prove who performed actions on the device
  • Forensics and audit investigations become inconclusive
  • Compliance controls are undermined at the foundation

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Session Hijacking Risk

Long-lived tokens and idle workstation sessions make identity takeover trivial, often without obvious indicators.

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Operational Burden

Frequent password resets, account lockouts, and shared access troubleshooting increase help desk costs and slow down shift transitions. The result is reduced security, reduced productivity, and increased regulatory exposure—all caused by reliance on passwords in an environment where they cannot function effectively.

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How TruU Shared Workstation Works

  1. A user authenticates with something they possess (mobile device or badge) and/or something they are (biometric).
  2. TruU issues a short-lived, device-scoped certificate valid only for workstation logon.
  3. When the user logs off, steps away, or the session times out, the credential expires automatically.
  4. No tokens, caches, or authentication artifacts remain behind.

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Key Capabilities

  • No shared secrets → No password reuse or theft
  • Strong identity binding → Sessions map to real individuals, not shared accounts
  • Ephemeral authentication → Credentials terminate cleanly and do not persist
  • Session integrity → Trust is maintained continuously, not just at login
This enables fast, secure user transitions without compromising accountability.
Understanding Microsoft FIDO2 and User ESP Limitations in Intune Autopilot Self-Deployment Mode Enabling Shared Workstation