Overview of Manager Approval Methods
| Method | Description | When to Use |
|---|---|---|
| Verification by Entitlement Group | A designated entitlement group is created in TruU. Members of this group are responsible for approving device verification requests. | When you want a specific set of managers or approvers (not tied to user directory) to review and approve new user device enrollments. |
| Verification by User’s Manager (User Directory) | The device approval request is automatically routed to the user’s manager assigned in the user directory. | When your organization’s user directory manager reporting structure is populated and can be used operationally. |
Verification by Entitlement Group
Prerequisites- You must create an entitlement group in TruU before enabling manager approval workflow.
- Add all intended approvers (managers or delegated reviewers) to this group.
Create Entitlement Group
- In the TruU Admin Console, navigate to Entitlement Groups and Click Add User Entitlement.
-
Under Add Entitlement Group,
- Provide a group name (e.g., “Device Approval Managers”).
- Entitlement Group Description
- Assign to certain directory groups our add directory users who will be responsible for approving device verification requests.
- Save the group.
Set up Manager’s Approval Workflow
- Go to User Identification and Click Add Identity Verification Workflow on top right
- Provide a workflow name and select the User Self-Service needed
- Select Add Identity Verification Step
- Choose the approvers needed.
- Choose the Allowed Verification Methods for the managers.
- Select Require verification to use device for authentication
- Click Save to complete this workflow set up.
Settings: User Identification