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Overview

TruU Frontline Access delivers secure, passwordless, identity-bound access for shared Windows workstations — the terminals in hospitals, manufacturing floors, retail locations, and research facilities where multiple users share the same device. Unlike traditional Windows authentication built for single users, Frontline Access is purpose-designed for dynamic, multi-user settings where speed, security, and accountability must coexist. With Frontline Access, every login on a shared workstation is a verified individual: it replaces passwords and shared accounts with per-user, certificate-based Windows logon.

Every login is a person

Individual, identity-bound sessions replace shared accounts. Full per-user audit trail on every device.

Passwordless by design

Badge, PIN, mobile, or face. No shared secrets to steal, reuse, or reset.

Ephemeral credentials

Short-lived (~12 hr), non-exportable certificates. Session teardown purges all artifacts at logout.

Built for rapid switching

Sequential shift and walk-up logins without reboots. Native Windows security subsystem, no retrofits.

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The opportunity

Hospitals, plants, retail floors, and labs run on shared Windows workstations — and most still run on shared accounts and passed-around passwords. The result: no proof of who logged in, cached credentials exposed to the next user, sessions ripe for hijacking, and constant reset tickets. Every audit, incident investigation, and cyber-insurance review lands on the same finding — individual accountability is missing where the frontline actually works.

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Security and Operational Challenges in Shared Access Environments

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Credential Reuse and Sharing

Users routinely share passwords to avoid login delays, resulting in credentials that no longer map to a single identity. If one copy leaks, every system using it is exposed.

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Persistent Authentication Artifacts

Even after logoff, many authentication remnants can remain active:
  • Kerberos tickets
  • Browser SSO tokens
  • Saved passwords
  • Application session cookies
This allows subsequent users to inherit prior access unintentionally — sometimes invisibly.

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Weak Identity Binding

Passwords validate knowledge, not identity. In a shared workstation setting, this means:
  • You cannot prove who performed actions on the device
  • Forensics and audit investigations become inconclusive
  • Compliance controls are undermined at the foundation

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Session Hijacking Risk

Long-lived tokens and idle workstation sessions make identity takeover trivial, often without obvious indicators.

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Operational Burden

Frequent password resets, account lockouts, and shared access troubleshooting increase help desk costs and slow down shift transitions.

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How TruU Frontline Access Works

1

Authenticate

A user authenticates with a badge tap, TruPIN, the TruU mobile app, or TruFace facial biometrics with deepfake-resistant liveness.
2

Verify and issue a certificate

TruU Cloud verifies the user against the enterprise directory, validates cryptographic machine trust, and issues a short-lived, smartcard-equivalent certificate that performs native Windows logon.
3

Single sign-on across apps

The session certificate drives SSO to EHR, ERP, and browser apps via Kerberos, PRT, and mTLS — one authentication per shift.
4

Purge at logout

When the user logs off, steps away, or the session times out, the certificate expires and all credentials and artifacts are purged. Nothing is left behind for the next user.
Certificates are short-lived — roughly 12 hours — and non-exportable. Frontline Access runs on the native Windows security subsystem and deploys on existing Windows endpoints and PKI, whether Cloud Trust, CyberArk, or ADCS, with no rip-and-replace.

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Why Frontline Access

For security teams

  • Shared accounts and passwords are eliminated, not managed — every session is bound to a verified individual
  • Phishing-resistant, certificate-based authentication rooted in cryptographic machine trust
  • Ephemeral, non-exportable credentials with full session teardown at logout
  • Policy control per workstation group: badge-only for speed, or badge + TruPIN / TruFace where risk demands it

For frontline users

  • Badge-tap login in seconds — no passwords to remember, type, share, or reset
  • Rapid user switching built for shift work and walk-up use, with no reboots between users
  • One authentication per shift, with SSO into EHR, ERP, and browser apps
  • Choice of factors: badge, TruPIN, mobile app, or TruFace facial biometrics

For IT & compliance

  • Per-user audit trail on every shared device, supporting 21 CFR Part 11, HIPAA, and GxP
  • Deploys on existing Windows endpoints and PKI (Cloud Trust, CyberArk, or ADCS) — no rip-and-replace
  • Password-reset and lockout tickets disappear with the passwords themselves
  • SOC 2 Type II and ISO 27001 certified platform, cyber-insurer aligned

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Use Cases

Clinical workstations

Badge tap to claim a session at nursing stations, med carts, and exam-room terminals. Rapid switching between clinicians.

Plant-floor terminals

Per-operator logins on manufacturing and OT workstations across shifts, with policy per line, site, or role.

Retail store systems

Associates authenticate individually on back-office and store terminals. No store-wide shared password.

Regulated labs

Identity-bound sessions and per-user audit trails supporting 21 CFR Part 11 and GxP accountability requirements.

MFA where it matters

Badge-only for speed, or badge + TruPIN / TruFace MFA on sensitive workstation groups — set per policy.

SSO into apps

The session certificate drives SSO to EHR, ERP, and browser apps via Kerberos, PRT, and mTLS. One login per shift.

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The Path to Full Passwordless

Frontline Access is the starting point of a phased journey to enterprise-wide passwordless.
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Phase 1 — Frontline Rollout · 8–12 weeks

Start here: shared workstations, where the risk and friction are highest.
  • Shared workstation risk assessment
  • Policy and entitlement group design per site and role
  • Badge format, directory, and PKI integration (Cloud Trust, CyberArk, ADCS)
  • Pilot, production cutover, and training
  • Audit and event pipeline standup
2

Phase 2 — Passwordless Expansion · 6–12 months

Grow: more sites, more factors, more of the workforce.
  • Site and region expansion across the frontline footprint
  • TruFace biometric rollout with liveness detection
  • TruU IDV for pre-hire, enrollment, and help-desk verification
  • Passwordless expansion to office desktops and remote workers
3

Phase 3 — TruU TOTAL · 12+ months, ongoing

The destination: continuous identity assurance across the enterprise.
  • Continuous behavioral authentication
  • Insider threat and account takeover detection
  • Identity-context SOC integration
  • Risk scoring and tuning
  • Incident response playbooks

Next: Enabling Frontline Access

Configure entitlement groups and policies to turn on Frontline Access.