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All data elements obtained from devices (phones and computers) are visible only to the tenant administrators for the organization. TruU does not have visibility into the data captured from user devices. The sections below describe what data is captured.

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Phones

  • Device Name — Name the user has chosen for their device.
  • Device ID — A unique alphanumeric string generated by TruU to identify a device.
  • Device Type — iOS or Android.
  • OS Version — Operating system version, including whether the user has enabled notification support.
  • Notification ID — Captured only if the user has enabled notifications.
  • Software Version — The version of the TruU mobile app or SDK.
  • SDK Version — The version of the TruU SDK.
  • Time Zone — The time zone the mobile device is configured with.
  • Hardware Version — The hardware version of the mobile device.
  • Domain ID — The TruU tenant a user is registered to.
  • TUID — An alphanumeric string that uniquely identifies a user to TruU.
  • Display Name — The Active Directory display name of the user.
  • Total Disk Space — The total amount of disk space on the device.
  • Remaining Disk Space — The amount of disk space remaining on the device.
  • Used Disk Space — The amount of disk space used on the device.
  • Last Launched — The last time the TruU app or SDK was initially launched on the device.
  • Last Opened — The last time the TruU app or SDK was last opened on the device.
  • Battery — The amount of battery remaining and battery health.

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Workstations

  • Device Type — Windows or Mac.
  • Device Name — Computer name.
  • Operating System Name — Windows or Mac.
  • Operating System Version — OS version details.
  • TruU Agent Version — Version of the TruU agent installed.

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Users

TruU uses information and status from the enterprise’s directory (Active Directory, Azure Active Directory, external datastore, Okta, Oracle, and others). The following data elements are captured for a user during the enrollment / registration process. TruU does not sync directory fields outside of enrollment or when one of these fields is modified within the directory.
  • GUID — The user’s unique identifier within the directory.
  • DisplayName — The user’s display name in the source directory.
  • UserPrincipalName — The primary user principal name from the source directory.
  • Email (optional) — Email address of the user from the source directory, which can be used during the enrollment workflow process.

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Groups

TruU can be configured to synchronize directory groups from the enterprise directory. These groups can be used to configure and define policies within the admin console. The customer has complete control over which groups are synchronized.
  • GUID — Group unique identifier within the directory.
  • Name — The name of the group.
  • Type — The type of the group (Universal, Global, Domain Local) — used for AD installations.
  • DistinguishedName — The distinguished name of the group — used only for LDAP directories.

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Storage and Data Transmission

Data from the device is securely transferred and stored in the TruU Identity Platform:
  • All data at rest is secured with AES-256-bit encryption.
  • All data in motion is secured with TLS 1.2 or greater.
  • TruU Data Dictionary slides (PowerPoint) — currently hosted as a Confluence attachment. Re-upload the file to your docs repo or a shared location and update this link, since the Confluence attachment URL is not publicly accessible from the docs site.