PLAT 24.167 Release Notes

Date: October 18, 2024

Highlights

In the past few months, TruU has added local language support for the client-facing applications (iOS, Android, macOS and Windows). In this release, we have added support for the rest of the user-facing components: the User Portal, SSO pages, and Identity Verification Workflows.

These user-facing components will be translated into the supported languages based on the browser and/or OS language settings. Local language support is provided for:
- Chinese
- Chinese (Simplified)
- Czech
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Spanish
- Swedish
- Turkish
While Internationalization is supported fully by TruU, there is some user-facing text that is generated by Admins through TruU that requires administrative action to localize. Specifically, Admins may:

Add Global Attributes from their directory and that content is used in workflows.
Customize Messages (email and sms sent by TruU) can be customized and may require translations.
Add SSO Adapters to the environment, the names of these adapters can appear in push notifications sent to mobile devices and may require translations.
Customize the text link that appears on User Portal sign-in page. If the language has been customized, this will require translations.
Add Readers to a tenant for physical access. The names of the readers can appear in the mobile apps and may require translations.
1. NOTE: while the readers can be localized through the UI, the mobile apps do not yet get the localized reader names from the platform (e.g. they will still appear in English in the mobile app).

We have made a minor change to the User Portal UI. The logo (TruU default logo, or a customer-provided logo) now appears inside the white box (rather that above it). We have also removed the “Powered by TruU” if you have added your logo.

We have improved the contrast between the button text and the button colors in HTML email to improve accessibility.
We have fixed an issue that prevented Android users from receiving an action card to approve login when the trying access an app.

Ticket Number	Component	Summary
PLAT-11042	Event Logging	No event is generated in the Admin Console when a user cancels enrollment.
PLAT-9447	Misc.	Unfriendly error message when Device is below Minimum Device Assurance Level for Application SSO
PLAT-9359	Admin Console	The view of devices does not get updated immediately when dormant settings are modified. If the Admin changes the “Stale Device Handling” configuration under “Settings > Security”, the status for devices (Active / Dormant) may not be accurate for up to 15 minutes as the status is cached and updated every 15 minutes.
PLAT-9302	Admin Console	In rare instances, Admin Console may fail to load. If this happens refresh the page.
PLAT-9891	Policies	If a PIN profile is updated from not requiring PIN rotation to require PIN rotation, already enrolled devices will not honor that policy. Workaround: manually set the enrolled device(s) to require a PIN change. This will force the user to change their PIN on next check-in, and updated PIN profile will be used moving forward.