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Date: November 9, 2024

Highlights

  • Additional Adapters for Physical Access

Enhancements

Additional Adapters for Physical Access

  • We have expanded our physical access offering by adding adapters (pre-built integrations) for two new physical access control partners:
    • SwiftConnect, and
    • Soloinsight
  • We are very excited about these integrations as they enable NFC support for HID card readers, and both SwiftConnect and Soloinsight integrate with any physical access control system. Please note, HID NFC support requires versions of the iOS and Android apps that have not yet been released. These apps will be released soon and can be provided in advance for testing.

Bug Fixes

  • We have fixed an issue where audit logs were not being maintained for changes made on the ‘Settings > Internationalization’ pages.
  • We have fixed an issue where the option to include a config file when downloading a desktop authenticator was obscured by an open drop-down list of entitlement groups.
  • We have improved performance for revoking certificates issues by the CA Adapter.

Known Issues

Ticket NumberComponentSummary
PLAT-11042Event LoggingNo event is generated in the Admin Console when a user cancels enrollment.
PLAT-9359Admin ConsoleThe view of devices does not get updated immediately when dormant settings are modified. If the Admin changes the “Stale Device Handling” configuration under “Settings > Security”, the status for devices (Active / Dormant) may not be accurate for up to 15 minutes as the status is cached and updated every 15 minutes.
PLAT-9302Admin ConsoleIn rare instances, Admin Console may fail to load. If this happens refresh the page.
PLAT-9891PoliciesIf a PIN profile is updated from not requiring PIN rotation to require PIN rotation, already enrolled devices will not honor that policy. Workaround: manually set the enrolled device(s) to require a PIN change. This will force the user to change their PIN on next check-in, and updated PIN profile will be used moving forward.

PLAT 24.170 Release Notes PLAT 24.167 Release Notes