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We are pleased to announce the release of the 26.204 version of the TruU Platform. Please review this document for details about the release, including known issues. Date: April 11, 2026

Highlights

  • Improved Events for Agentless Authentications
  • Improved Reliability in Event Exports
  • Configurable Event Webhook Payload
  • Bug fixes

Enhancements

Improved Events for Agentless Authentications

Authentication events for passkeys and hardware security keys will have the user information when the authentication fails or is cancelled.

Improved Reliability in Event Exports

Event exports are processed in batches, and a single batch issue would cause the entire export to fail. Retry logic and re-queuing logic has been added to make the export process more reliable.

Configurable Event Webhook Payload

Added configuration option on webhook event adapters to deliver events as either a JSON array or newline-separated objects (default remains newline-separated for backward compatibility).

Bug Fixes

  • Empty dropdown while enabling Manage Devices policy
    Resolved an issue where the dropdown to select the certificate to use for validation of MDM on a mobile device was empty.
  • Computers records display only after filters applied and cleared
    Fixed an issue where the Computers view was empty until certain filters are toggled on and then off again. Computers should now display normally with no need for a work around.
  • Event and audit log Reporting filter display issues
    Fixed the improper layout of filters on the Events and Audit Logs pages. The filter view will no longer be too narrow and force items to truncate or wrap.
  • Missing colors for confirmation messages
    Restored proper coloring for success/warning messages across Admin Console.
  • Incorrect layout on User view
    Corrected the layout on user detail pages. Top level information is not properly left aligned in the view.
  • SSO authentication failing on Windows after an upgrade
    Resolved an issue where SSO failure post-upgrade would occur when the client did not have enough time to unlock the TPM and present the proper key before the SSO attempt would timeout.

Known Issues

Ticket NumberComponentSummary
PLAT-11042Event LoggingNo event is generated in the Admin Console when a user cancels enrollment.
PLAT-9359Admin ConsoleThe view of devices does not get updated immediately when dormant settings are modified. If the Admin changes the “Stale Device Handling” configuration under “Settings > Security”, the status for devices (Active / Dormant) may not be accurate for up to 15 minutes as the status is cached and updated every 15 minutes.